Loyalty Programme Member Engagement Survey

“Loyalty is evolving rapidly. Now more than ever brands are needing their programmes to embrace the customer’s demand for an attractive, holistic and personalised experience” – Steve Burnstone, Eighty20

Please join us for the launch of the Loyalty Programme Member Engagement Survey conducted by Eighty20 and Tritech Media.

The survey explores the performance of the major loyalty programmes in South Africa from the member’s perspective. Over 1 400 respondents gave their insights on which programmes are getting things right, which are getting things wrong, and how.

Steve Burnstone, Eighty20 CEO, will be providing an overview of the current South African loyalty landscape, the results of the research and its implications for programme owners and the future of loyalty.

Event details:

Cape Town:
When: Tuesday, 5 June 2018
Where: Protea Fire & Ice, New Church Street
Time: 16h30

Johannesburg:
When: Wednesday, 6 June 2018
Where: Protea Fire & Ice Hotel, Melrose Arch, Whiteley Road
Time: 16h30

After the event please join us for some refreshments and light snacks.

The event is free but booking is essential to reserve your seat. RSVP here.

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