Effective customer engagement an essential tool for business, writes Lynette Dicey.
The results of the 2018 Loyalty Programme Member Engagement Survey were released by Eighty20 and Tritech Media. The survey provides key insights into members’ perceptions of, engagement with and behaviours influenced resulting from the registered programmes. Get the full report here.
Please join us for the launch of the Loyalty Programme Member Engagement Survey conducted by Eighty20 and Tritech Media. Click here for details.
A look at the 3 R’s of an effective loyalty programme – Rewards, Recognition and Relevance.
Learn how we helped a large retail client understand and quantify the impact of their loyalty programme on in-store sales
Steve Burnstone’s presentation from the 2016 ITWeb BI Summit explores how to use personalised communications to improve customer engagement