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Missing AMPS?
Let the new MAPS guide you to data driven insights Click here for a free trial

Missing AMPS?
Let the new MAPS guide you to data driven insights Click here for a free trial

Insights & Events

Credit Stress Report 2021 Q3 is out

On the positive side, South Africa has emerged from the third wave with more than a quarter of the 18+ population vaccinated, but consumers have been hit with significant petrol, electricity and food price increases that will have ramifications on the credit stress of most South Africans. Eighty20’s Credit Stress Report 2021 Q3 – compiled in collaboration with XDS – unpacks some of these developments
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Winning Loyalty Partnerships

Entering into corporate partnerships has long been a successful strategy to enhance the customer experience and create more value. Exclusive Books’ instore partnership with Seattle Coffee was a no-brainer, in hindsight.

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3 important pieces of Loyalty Research for 2021

When Loyalty Programmes are well designed and well executed, they go beyond creating brand awareness and an alternative means to promote your products and services.
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Our Data Products and Services

We know that the quality of our analysis is only as good as the quality of the data we work with, which is why we offer a range of data products and services including:

ENS Customer Profiling Tool

Our solution uses credit bureau data to match your individual customers to over 1,000 detailed profiling metrics to help enrich customer segmentations; improve targeted marketing strategy and execution; understand market penetration, and profile specific areas to understand location and store based strategies.

Credit Portal

Understand consumer credit behaviour and trends in South Africa using the XDS-Eighty20 Online Credit Portal

Market Segmentation Tool

This intelligent tool trawls through the latest AMPS survey to offer a comprehensive overview of a selected customer segment or multiple segments

Xplore Survey Research Services

Our in-house primary research offering includes both qualitative and quantitative capabilities

Data Handling Services

We can help clean, match, deduplicate and merge your company data into a useful format

InsightOut Market Research Reports

Ready-to-use presentations and well researched papers on South African consumers

Our Consulting Services

We provide clients across all industries with a range of data-driven consulting and advisory services including:

Loyalty Programmes Consulting

We specialise in the design, optimisation and ongoing tracking of loyalty programmes and resultant customer behaviour

Personalisation Services

We can help you get the right offer to the right customer at the right time through the right channel

Strategic Market Research Services

Our strategic research consulting enables clients to better understand how and why customers behave the way they do

Customer Segmentation Services

We develop the full spectrum of segmentation models using either internal transactional data or secondary consumer datasets to help clients better understand their market

Financial Modelling Services

Our services for financial and business development departments include financial forecasting, business case development and audits, corporate valuations and more

Business Intelligence Online Tool

Our online business intelligence and reporting tool that combines our online data portal and big data experience

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