Eighty20 Consulting recently participated in the Winning Loyalty Programmes Conference held on the 1st October in Johannesburg. Illana Melzer, Director of Strategic Research at Eighty20, presented key insights from the 2015 Loyalty Programme Member Engagement Survey. Steve Burnstone, Eighty20 CEO, shared his expertise on developing a rigorous loyalty business case.
View or download Illana’s presentation below.
View Steven’s presentation below.